AI-Powered JIRA Automation Smart ticket classification, predictive SLA breach alerts, and intelligent agent routing all powered by machine learning. Boost your support efficiency with ready-to-use automation tools and dashboards.

AI-powered solution to predict SLA breaches, prioritize support tickets, and enhance JIRA workflow efficiency using machine learning.

Open-source AI-powered customer support ticket routing system for classification, sentiment analysis, priority scoring, and agent assignment.

🤖 Fine-tune Qwen3-0.6B for IT support ticket routing using LoRA + Unsloth. Includes dataset prep, training pipeline & HuggingFace deployment.

🔍 Improve JIRA ticket management with AI to auto-route tickets, predict SLA breaches, and enhance efficiency in support operations.

🤖 Streamline JIRA ticket management with AI-driven SLA predictions for improved automation and efficiency in customer support.

Early-stage helpdesk ticket routing project using the Strands agents framework.

Baseline ticket classification model using TF IDF and Logistic Regression

AI-powered ticket routing and escalation automation using n8n, Gemini API, and Hugging Face

Production-grade hybrid RAG pipeline that classifies, routes, and responds to support tickets using BM25 retrieval + Claude LLM synthesis with deterministic triage, confidence-gated query expansion, and self-evaluating response quality gates.

Backend service for automated support ticket triage, confidence-based routing, and audit logging

Intelligent IT support ticket routing n8n automation with AI classification, priority scoring and SLA management

Ai-powered customer support ticket routing using Gemini + n8n + Gmail automation

Hybrid SAP ticket routing: Rule Engine → TF-IDF → LLM fallback. Three-layer decision system with zero unnecessary API calls.

A self-hosted AI-powered IT Service Desk automation system using local LLMs and workflow orchestration. (Ollama | n8n | Open WebUI | HTML Client)

Production-focused engineering guides for automating telecom network fault correlation and ticket routing — from SNMP, syslog and streaming telemetry to correlation, SLA tracking and ITSM ticket automation. Live at faultcorrelation.org

SLA & ticket-routing optimization for customer support. Systems analysis (BPMN, use-case, ERD, sequence, state machine), requirements & acceptance criteria, auto-routing and SLA-alert design, a synthetic signal-rich dataset, an A/B simulation and a BI dashboard spec.