CompTIA A+ certified IT Support Specialist with nearly two years of enterprise IT support experience and an A.S. in Computer Information Systems. I build enterprise-focused home labs to strengthen my skills in systems administration, Microsoft cloud technologies, identity and access management (IAM), automation, networking, and cybersecurity.
My portfolio demonstrates hands-on experience with Microsoft Entra ID, Active Directory, Windows Server, Microsoft 365, PowerShell, VMware, Splunk SIEM, networking, endpoint administration, and enterprise troubleshooting. Every project is documented with technical write-ups, screenshots, and real-world implementation details.
🛠️ View my Hands-On Lab Portfolio
| Category | Technologies & Tools |
|---|---|
| Operating Systems | Windows 10/11, Windows Server 2022, Kali Linux, Ubuntu |
| Identity & Cloud | Microsoft Entra ID, Active Directory, Microsoft 365, RBAC, Security Groups, User Provisioning |
| Systems Administration | ADUC, Group Policy (GPO), Windows Administration |
| Networking & Security | TCP/IP, DNS, DHCP, VPN, SMB, Wireshark, Nmap, Splunk SIEM |
| Automation | PowerShell, Windows CMD |
| Virtualization | VMware Workstation |
| Remote Support | RDP, Quick Assist, TeamViewer, AnyDesk |
| IT Operations | ITSM, Incident Management, Asset Management, Documentation |
Designed and deployed a simulated enterprise Microsoft Entra ID environment.
- Created 10 cloud identities
- Configured 15 enterprise security groups
- Implemented RBAC
- Applied least privilege
- User provisioning
- Group ownership
- Identity lifecycle management
- Enterprise documentation
Enterprise IT operations repository containing:
- AI Workflows
- IT Standard Operating Procedures
- Security Operations Documentation
- Help Desk Playbooks
- Active Directory Processes
- PowerShell Automation Concepts
- Incident Response Procedures
- Operational Knowledge Management
- IT Support, IAM, & Cybersecurity Labs: Hands-on simulations featuring Active Directory provisioning, network troubleshooting, network packet analysis, and endpoint security hardening.
23+ enterprise-focused hands-on labs demonstrating:
- Identity & Access Management: Microsoft Entra ID, Active Directory, user lifecycle management, security groups, RBAC, and least-privilege administration.
- Enterprise Infrastructure: Windows Server, Microsoft 365, Group Policy, PowerShell automation, virtualization, and endpoint management.
- Security Operations: Splunk SIEM, Sysmon, Windows Event Logs, vulnerability management, and incident investigation.
- Networking: TCP/IP, DNS, DHCP, VPNs, Wireshark, Nmap, and enterprise network troubleshooting.
✔ CompTIA A+
🎯 Currently studying for CompTIA Security+
• Microsoft Entra ID • Identity & Access Management (IAM) • Microsoft Azure • Windows Server Administration • PowerShell Automation • Active Directory Security • Security Operations
Driven IT Support Professional with proven experience managing enterprise Active Directory environments, access controls, and network diagnostics. Committed to optimizing system uptime and delivering seamless, tier-2 level technical problem-solving. My goal is to leverage my hands-on background to streamline enterprise IT support workflows and contribute to robust infrastructure administration.