Unable to Unpublish Extension and Publisher Website Still Displayed

[yanivf38]

I published an extension, and it is still displaying my old organization information from my publisher profile, including a website.

I removed the website from my profile, but it continues to appear on the extension's store page.

I also tried to unpublish the extension. When I click Unpublish, the confirmation dialog appears as expected. After I confirm, nothing happens, and the page simply returns to showing the Unpublish button, as if the request was never processed.

Extension -
https://microsoftedge.microsoft.com/addons/detail/amazon-vine-orders-xlsx-e/kagpfadiaobnmhdfmcnpdiffeoonjopj

[Rahul-Bauri]

Hi yanivf (@yanivf38), could you please provide a screen recording of the issue, along with any relevant screenshots, your account details (such as your MSA email and Seller ID), and a HAR file captured while reproducing the problem? These details will help us investigate the issue thoroughly and assist you with a resolution. Thank you.

[yanivf38]

It didn't attach the video/images. attaching here -

https://github.com/user-attachments/assets/6e43d764-053b-4e9c-86f7-b8fc309b62e1

[yanivf38]

I was able to unpublish my extension after canceling the updated version that was still under review. I then had to republish the update, which unfortunately reset the 7 business day review period. I'm hoping the updated version will no longer display the stale organization information.

Could you also let me know how I can remove the organization from my account entirely?

[Rahul-Bauri]

Hi yanivf (@yanivf38)

Could you please provide a screenshot of the Partner Center page where this organization information is displayed and cannot be removed? This will help us better understand the issue and investigate further. Thank you.

[yanivf38]

Hi Rahul, After I unpublished the extension completely and re-applied it fixed the issue. We can close it now. Thanks, Yaniv

…

________________________________ From: Rahul-Bauri ***@***.***> Sent: Thursday, August 13, 2026 2:55 AM To: microsoft/MicrosoftEdge-Extensions ***@***.***> Cc: yanivf ***@***.***>; Mention ***@***.***> Subject: Re: [microsoft/MicrosoftEdge-Extensions] Unable to Unpublish Extension and Publisher Website Still Displayed (Issue #687) [https://avatars.githubusercontent.com/u/220682604?s=20&v=4]Rahul-Bauri left a comment (microsoft/MicrosoftEdge-Extensions#687)<#687 (comment)> Hi yanivf ***@***.***)<https://github.com/yanivf38> Could you please provide a screenshot of the Partner Center page where this organization information is displayed and cannot be removed? This will help us better understand the issue and investigate further. Thank you. — Reply to this email directly, view it on GitHub<#687?email_source=notifications&email_token=ANKLHNZ5OHUD6ZZP5Z7QCSD5JWGC7A5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTKMRXHA3TQNZVHE42M4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJLDGN5XXIZLSL5RWY2LDNM#issuecomment-5278787599>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANKLHN45QRPFXJEWAP37D235JWGC7AVCNFSNUABFKJSXA33TNF2G64TZHMZTKMJWHAYTMNRUHNEXG43VMU5TKMBRGU4DCOBYGYZ2C5QC>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[Rahul-Bauri]

Thanks yanivf (@yanivf38) for you confirmation.